While most organizations are keen to automate their interactions with customers, we believe in a higher standard, which is why we provide 24/7 access to customer service specialists.
We’re here for you whenever you need us. Period. You can call, e-mail or live chat with us at any time of day or night, to fit with your schedule. It’s never a bad time to call, and we’ll never force you through aggravating automated systems. Just one-on-one customer care; it’s important to us.
Our specially trained team of agents are world class problems solvers, whose passion is finding solutions and exceeding expectations. Our team is well-curated, and continue their training with seminars, tutorials and workshops, to make sure they can provide you with world class solutions to any issue you may face.
At suracks.com, our mantra is “Your time is as important as your patronage”, which is why we’ve developed a system of efficiency that rivals Ford and McDonalds for our customer care. Our crack team of customer satisfaction specialists are on the case as soon as you make contact, and aren’t finished until you’re happy.
At suracks.com our business is bringing you the best customer care in the world, and if something isn’t right, we’ll make it right. Simply contact them with a question, and get an answer. No question too complicated, No question too simple. Your satisfaction is our priority.
At suracks.com, we truly believe that we have assembled the best customer care team possible. The best part? They work for YOU. It’s like having a personal assistant at your back. We’re here for you.